Refund Policy
EMACODE Refund Policy
We strive to provide high-quality products and services. However, we understand that sometimes things may not work out as planned.
Refund Eligibility:
You may be eligible for a refund if:
Product Malfunction: The product does not function as described, despite following the provided instructions.
Incorrect Product Delivery: You receive a product that is different from what you ordered.
Refund Process:
Contact Us: Please contact our support team within [Number] days of purchase to report the issue.
Provide Proof: Be prepared to provide evidence of the problem, such as screenshots, error messages, or a detailed description.
Evaluation: Our team will review your claim and may request additional information.
Refund Issuance: If your claim is approved, we will issue a refund to your original payment method.
Non-Refundable Items:
Custom Products: Products customized to your specific requirements.
Digital Downloads: Due to the nature of digital products, once downloaded, they cannot be returned.
Services: Services rendered, such as web development, design, or consulting.
Please note: Refunds may be subject to a processing fee. We reserve the right to deny refunds if we determine that the issue is due to user error or misuse.
If you have any further questions or concerns, please don't hesitate to contact our support team.
Email: ezmalik@outlook.com
Phone: +93 7777 52258